“Our family practice group has been using Brymill’s CRY-AC® for about 15 years. We have achieved superb results with our patients. Brymill has constantly provided us with excellent service and a very personalized touch. I recommend the Brymill system without hesitation.
Neil H. Brooks, M.D., Past President, AAFP, Health Wise Medical Associates, Vernon, CT

Contemporary Pediatrics Says

Brymill Cry-Ac® Tracker® best product in 2009 Click Here to read the article
Brymill Cryogenic Systems: Medical and Veterinary Cryo Surgery, Industrial Cryogenic Systems, Cryosurgery, Dermatologie
Brymill Technical Support FAQ’s
Below you will find the Brymill Technical Support FAQ’s
 

Technical Support FAQ’s

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Solution: The position of the Trigger should be on the left or right hand side of the delivery tube and not at the back of the Unit.

This may or may not be a problem and depends on the following conditions.

Solution: During normal operating conditions, if the Unit is left standing for a period of time the constant evaporation of the Liquid Nitrogen inside the bottle will result in the temporary opening of the Relief Value venting the excess pressure. This "hissing" is also heard when the Unit is picked up. THIS IS NOT A PROBLEM. The Relief Valve is just operating as designed.

If the Exterior of Bottle is frosting over there will be excessive Relief Valve activity (hissing). THIS IS A PROBLEM. The vacuum inside the bottle has deteriorated due to age or the bottle has been damaged. Replacement of Bottle is necessary. Return the complete Cryosurgical Unit to an Authorized Repair Center.

Solution: Valve Stem sticking. Depressurize the unit immediately by unscrewing the top a quarter to one half turn. Lubricate valve stem as detailed in Section 5, Maintenance .

Solution: Spray Tip may be clogged. Remove tip. If the Cryosurgical Unit sprays without a tip, clean the opening of the tip with a fine needle or bang the tip gently on a table or counter to dislodge any foreign matter. Then check the Liquid Nitrogen supply for contaminants that can clog the tips and unit. (see Section 4, Liquid Nitrogen, paragraph 2 for information on how to keep Liquid Nitrogen supply clean).

The Unit has been over filled and there is insufficient air space inside the bottle to create an adequate build up of pressure to enable that is required for the Liquid Nitrogen to spray.

Check that the Gasket is in place inside the cover and is not split or missing. Always ensure you have spare Gaskets available.

Solution:  If the Exterior of Bottle is frosting over there will be excessive Relief Valve activity (hissing). THIS IS A PROBLEM. The vacuum inside the bottle has deteriorated due to age or the bottle has been damaged. Replacement of Bottle is necessary. Return the complete Cryosurgical Unit to an Authorized Repair Center.
Please send  to Brymill Repairs, 105 Windermere Ave. , Ellington , CT 06029
Please include your name, address, phone number, email address and a brief description of the problem.
It can be sent by UPS, FEDEX, USPS or any other shipping provider.
A repair quote will be emailed to you once a technician has assessed the item.  No unit will be repaired until we receive either an email or fax from you giving approval and credit card information. Please do not email credit card information it can be faxed to 1 (860) 872-2371
For US repair questions contact us by Clicking Here. You can find a international repair center by Clicking Here
For any problems with your Cryosurgical Unit in the U.S. you can contact us here. You can find a international repair center by Clicking Here